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- The IT Services Auto-Reply facility enables you to send
custom, automatic messages to your senders when you are unable to read
your mail. You can enable this facility when you are sick, on vacation,
attending a conference etc. The facility will let your senders know
that you cannot read your mail.
- Typically your message should notify the sender
that you are unable to read e-mail and indicate the date when you will
return back to office. If you are responsible for a departmental mail
account (faculty, department, institute, committee etc.) include the
contact details of the person that can deal with urgent matters in your
absence.
- The following is a typical automatic message:
-
I
am away from my office till Monday 23rd April. In an
emergency,
please contact Mary Borg (e-mail address
&
phone number)
Regards,
John
Abela
- You can enable the auto-reply facility online.
Type in the message text that you wish to send in response to incoming
mail and set a date when the message will be automatically switched off.
- Once the auto-reply facility is enabled, the IT Services
server will send your message in response to incoming mail. The
auto-reply message will be automatically turned off on the specified
date. The auto-reply message text or date settings can be updated, or
the facility deactivated, at any time.
- Note also:
-
- If the same person sends several
messages to you within a week, s/he will only receive a single copy of
your auto-reply message.
- Only incoming mail directly addressed to you i.e.
containing your address in the To: field, will generate the automatic
message. The auto-reply message will not be sent if your address is in
the cc: or bcc: field.
- Auto-reply messages are not generated for messages
that are sent to you by mailing list administrators, mailer-daemon or
postmaster.
- All the messages sent to you, while auto-reply is
enabled, are held in your mailbox. You can read and
reply to this mail at any time, even if the auto-reply is still on.
- Auto-reply messages are also generated if your IT Services
e-mail account is set to forward to another e-mail address.
- Enabling
or
Switching Off the E-mail
Auto-Reply Facility.
- Last updated: 13-Aug-07
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